Returns & Exchanges
At P'tula, we want you to feel confident and empowered in your activewear. If your gear isn't the perfect fit, we offer a 30-day window for returns and exchanges on all unwashed and unworn items with tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging and include the packing slip provided in your digital return confirmation.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting the request.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method or issue store credit within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing